FREQUENTLY ASKED QUESTIONS

  • No. All sales are final and non-refundable. Prices and services are subject to change without notification.

  • EARLY CANCEL: You can early cancel your attendance out of any in-studio class (instruction based and/or open practice) 18 hours prior to the start time and receive an automatic refund of the class credit back to your Pole Pressure account for later use. Please be mindful of the class credit expiration date. Pass extensions will not be honored for any reason.

    LATE CANCEL: If you cancel your attendance within 18 hours of any in-studio class (instruction based and/or open practice) or attempt to enter after the start time you will forfeit the class credit and marked as a late cancel. As a result of late cancellation, the class credit WILL NOT be refunded, returned, credited, and/or saved for later use.

  • JUST A HEADS-UP—YOU ARE NOT IN THE CLASS YET.

    We want to make sure you know exactly what happens next and how the waitlist works in case a spot opens up.

    You’re Not Charged Yet

    When you join the waitlist, the system confirms you have a valid class credit or a payment method on file, but you won’t be charged unless you’re moved into the class.

    Each in-studio class has a waitlist capacity of 4 spots, so space is limited.

    Can’t Make It? Remove Yourself!

    If your plans change, please remove yourself from the waitlist as soon as possible.

    Being on the waitlist is treated like being signed up for class and follows our cancellation policy.

    No Pass Needed to Join

    You don’t need a class pass to join the waitlist. However, if you’re added to the class and don’t have a valid pass, your card on file will be charged the highest single class rate

    If a Spot Opens (More Than 4 Hours Before Class)

    You’ll be automatically added to the class, charged, and notified via email only. There’s no option to decline, and no refunds will be provided.

    If a Spot Opens (Within 4 Hours of Class)

    You’ll receive a text message (or email if no number is on file): “A spot opened up in class. Reply ‘1’ to join (you’ll receive confirmation), ‘9’ to cancel your spot.” The first person to reply “1” will be booked into the class.

    If you have any questions on our waitlist policy please call/text 202.998.4858 or respond to any email.

  • Yes! But please note the expiration date of your purchase:

    Expiration extensions will not be honored, so be sure to use your classes before they expire.

    - New Client Deals: 40 days from date of purchase

    - 3-Class Pack: 60 days from date of purchase

    - 10-Class Pack: 90 days from date of purchase

    - Membership Classes: No expiration as long as your membership remains active

  • No—pricing options are for individual use only and cannot be shared or transferred.

New ClientS START HERE

1st time? Start with any class labeled Beginner.

Got experience? Jump into ANY class—no approval needed! Just read the ENTIRE class description to make sure it’s the right fit.

  • In-Studio Class: Instructor-led. Follow along, learn, and grow with guidance.

  • Open Practice: Self-guided. No Instruction. No instructor. Best for those with prior pole experience.

👉 If you’re brand new or haven’t taken a class with us yet, Open Practice is not recommended as your first class.

Not Ready to Commit? No Problem.

Keep showing up on your terms with a drop-in pass or a class pack—the flexible way to stay consistent without the pressure of a full membership. Perfect for busy schedules or commitment-phobes 😅

Class passes

Drop IN

CLASS PACKS

Live stream

Memberships

Make a commitment with a monthly membership. Classes do not expire as long as the membership stays active NO REFUNDS.

Ultimate Membership

  • In Studio Access Monthly Pass

  • Review ALL Membership Terms & Conditions

  • 3 Month Contract

  • Monthly Autopay

  • 6 In-Studio Classes Per Month

  • Additional In-Studio Classes Only $20

  • Early Access to Sign Up for In-Studio Schedule

Ultimate Plus Membership

  • All Access Monthly Pass

  • Review Membership Terms & Conditions

  • 3 Month Contract

  • Monthly Autopay

  • 6 In-Studio Classes Per Month

  • Additional In-Studio Classes Only $20

  • Early Access to Sign Up for In-Studio Schedule

  • Unlimited Live Stream Classes

  • Unlimited Video On-Demand Library Access

Boost Membership

Gift Cards

The Perfect Gift for Your Pole & Aerial Enthusiast!

Our gift cards are the ultimate gift that always fits! Purchase in any amount—they never expire. Once redeemed for a specific pricing option, the expiration terms for that option will apply.

Helpful Guide to Gift Card Values (includes tax):

• 1 Class (New Clients): $28.62

• 1 Class (Returning Clients): $39.22

• 3 Classes: $106.00

• 10 Classes: $333.90

• 3-Month Ultimate Membership: $524.70 ($174.90 per month)

Give the gift of movement, strength, and fun!

Have additional questions about pricing?